楽天銀行 -個人のお客様向けアプリ

*This app is a Rakuten Bank smartphone app for individual customers.

Cannot be used with personal business accounts or corporate business accounts.

This is a smartphone app provided by Rakuten Bank, one of Japan's largest internet banks.

You can use the app 24 hours a day, anywhere, to make transfers, check deposit and withdrawal details, and check your balance.

Sending the documents necessary to open an account can be completed faster than by mail if sent from the app.

Rakuten Bank will continue to make improvements to make the online bank even easier to use.

We look forward to your continued patronage.

-------------------------

◆Main features◆

-------------------------

●Transfer/Payment

-In addition to regular transfers, you can also manage transfer reservations using the app.

- You can send money without knowing the recipient's account information by using Easy Transfer (Mail Money), Send via Viber, or Send via Facebook.

●Deposit/withdrawal details inquiry

-You can check your deposit/remittance history, account balance, etc. from the "Deposit/Withdrawal Details" page.

●Term deposits (regular term deposits, Rakuten Extension deposits, etc.)

- You can make deposits to time deposits, Rakuten Extension Deposits (structured deposits), and check the deposit amount and deposit interest rate.

- Rakuten Extension Deposit is a yen time deposit with a special clause that extends the deposit period from 1 year to a maximum of 10 years. It has a better interest rate than regular yen time deposits.

●Foreign currency deposit

- You can open a foreign currency deposit account and conduct transactions with foreign currency savings deposits and foreign currency time deposits.

- 24-hour real-time trading with exchange rates linked to the market!

●Money support (asset management tool)

- Rakuten Bank's free household account book service. It aggregates and categorizes credit card, bank, securities, and loan details and asset balances and automatically creates a household account book. We support your asset management.

- Compatible with most major domestic financial institutions such as banks, securities companies, and credit card companies.

-This feature is recommended for those who want to save but are not good at keeping a household account book!

●New Rakuten Bank FX

- You can open an FX account and make deposits and withdrawals directly from the app.

●Overseas remittance/receive foreign currency remittance

- A service that allows you to receive remittances from overseas or in foreign currencies using your Rakuten Bank account.

●Introduce to a friend

- This is a feature that allows you to easily recommend Rakuten Bank to your family and friends using the app.

●Easy Warican

- This is a service that allows the organizer to easily split the bill for drinking parties with friends, trips, etc.

●Rakuten Bank convenience store payment

- "Rakuten Bank Convenience Store Payment" is a convenient service that allows you to pay from your Rakuten Bank account without going to a convenience store by simply reading the barcode written on the convenience store payment slip.

●ATM search

-Using the GPS function built into your smartphone, you can search by address, search by station name, and even get route guidance to ATMs.

●Sending identity verification documents/certificate documents

- You can easily submit documents such as identity verification and certificates required to open a Rakuten Bank account or apply for a loan from the app.

*Other service functions may require you to log in to the Rakuten Bank website.

[About login using biometric authentication (biometric authentication function provided by Google)]

This feature allows customers to log in to the Rakuten Bank app without entering a password by registering their biometric information on their smartphone.

*Please enable biometric authentication settings in the Rakuten Bank app settings (after logging in) before using.

*Biometric information used for biometric authentication can be added or deleted in the device settings.

■Biometric authentication compatible OS/compatible terminals

- Fingerprint authentication can be used with models that support the fingerprint authentication function installed in Android OS 6.0 or later.

-Other biometric authentication can be used with models that support the biometric authentication function installed in Android OS 9.0 or later.

Please note that depending on the smartphone model you are using, there may be restrictions on the authentication function, screen display, etc.

[Introduction of each service and function of smartphone (Rakuten Bank app)]

https://www.rakuten-bank.co.jp/nonpc/

[Recommended environment]

https://www.rakuten-bank.co.jp/nonpc/#anchor-13

[Note]

-If you have changed your device or updated your OS, you will need your user ID and login password. Please prepare in advance.

・When using the service, please check the operating instructions and precautions on the Rakuten Bank website.